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 Returns and Exchanges

We accept returns for items within the first 30 days of receiving your merchandise. You may return it for a prompt merchandise exchange, credit, or refund within 30 days of receiving your order as long as all merchandise is returned in new condition (unused and in original factory condition), with all original boxes (including all packaging materials), documentation, instructions, and accessories. All returns are subject to our inspection and approval. Shipping and handling charges are non-refundable, and return shipping charges are the sole responsibility of the purchaser.

All returned merchandise must be accompanied by a valid Return Authorization Number. To initiate a return, please fill out the form below. Once you obtain your Return Authorization Number, you have 30 days in which to get the product back to us. You are responsible for arranging the return shipment of the product. We reserve the right to deny a full refund of the purchase price if the product is not returned in this manner. Items that are returned damaged or without proper packaging materials are subject to a 15% restocking fee. It is important to save all packaging and not destroy boxes in case of a return.

If you need to initiate a RMA or exhange of merchandise, please fill out the form below and we will try to respond to your e-mail within one business day.

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    Copyright ©2007 CoolYourGrapes.com - Sandy Pointe Marketing CoolYourGrapes.com endeavors to bring you the finest wine fridges, wine baskets and wine accessories created by the top manufacturers in the wine business. All wine fridges, wine baskets and wine accessories advertised on the CoolYourGrapes.com website or other media forms are property of their respective manufacturers. CoolYourGrapes.com disclaims all warranties express or implied and is not liable for indirect damages of any kind including loss of anticipated profits, opportunity, injuries or other losses that may result through usage of products or services purchased from CoolYourGrapes.com. All sales are final.

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    Email: Us@CoolYourGrapes.com

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